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Ricky Afdillah, homeMenu

Software Engineer, IndonesiaOpen to roles and project work

I build the software, and I run it too.

  • Go
  • Kubernetes
  • Argo CD

Nine years building and shipping production systems in Go, Python and TypeScript. Five years as Technical Leader at Kabayan Consulting, leading engineering teams, winning contracts with technical proposals and cutting internal system costs by 75%. Now a DevOps Engineer at Cartenz Technology, running Kubernetes, GitOps and monitoring for production.

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Experience
9+ years · since
Now:
DevOps Engineer, Cartenz Technology
Before:
Technical Leader, Kabayan Consulting (–)

Highlights

building and running production systems (2017–present)
9+ years
of maintenance reporting automated (utilization, uptime, incidents)
90 %
cut in internal system costs (IDR 20M → 5M per month)
75 %
single-client contract won with technical proposals and POCs as Technical Leader
IDR 4.5 billion

Selected work

All projects
  1. 01

    Omnichannel Contact Center

    Government institutions and private companies (5 clients) · 2019 – 2025For one key client the platform cut the annual contact-center operating budget by more than 58%, saving about IDR 350 million per year.Text, voice and video contact center integrated with WhatsApp, Instagram and Facebook, with ticketing and a real-time operations dashboard.
  2. 02

    Dynamic Archival Management System

    Government institution · 2018Records management for incoming and outgoing mail, dispositions and retention, with real-time document tracking.
  3. 03

    Food Distribution Tracking Platform

    Government institution · 2017The system automated distribution reporting that used to be manual, shortening information synthesis from 4 months to real time.Food distribution tracking from central government to remote regions, cutting reporting time from 4 months to real time.
  4. 04

    Online Library Information System

    Government institution · 2017Digital library with physical catalogue, borrowing for employees and guests, and a CMS for activities, papers and newsletters.

Case in focus

Omnichannel Contact Center

For one key client the platform cut the annual contact-center operating budget by more than 58%, saving about IDR 350 million per year.

Services
Full‑stack, Real‑time, Integrations
Clients
3 government institutions, 2 private companies
Year
2019 – 2025
Read the project
A curved wall of glowing data visualisations above an empty operations desk
Concept: Live operations dashboard
A headset resting on a desk in front of a softly lit monitor
Concept: Agent workstation
Many strands of blue light converging into one bright point
Concept: Every channel, one queue
A phone lying on a dark surface with points of blue light rising from it
Concept: WhatsApp, Instagram, Facebook

2019 – 2025

Omnichannel Contact Center

Read the project

Images are illustrative. Client systems are confidential.

What I do

01

Full-stack Development

Web applications and APIs built in the stack the client already runs.

  • Go, Python, TypeScript, PHP
  • React, Vue.js, Next.js
  • Laravel, Django, Echo, Gin
  • PostgreSQL, MySQL, MongoDB
02

DevOps & Platform

Delivery pipelines and monitoring that keep production calm.

  • Kubernetes (RKE2) and Docker
  • GitOps with Argo CD and Harbor
  • CI/CD with GitLab CI and Jenkins
  • VictoriaMetrics, Grafana, Alertmanager
03

System Architecture

Designs that fit the budget as well as the load.

  • Architecture and technical specifications
  • On-premise and cloud infrastructure
  • Internal corporate systems
  • Cost reduction, e.g. 75% on internal systems
04

Technical Leadership

Teams that ship, and proposals that win the work.

  • Leading engineers, QA and business analysts
  • Mentoring software engineers
  • Technical proposals and POCs
  • Contracts won, incl. IDR 4.5 billion

Career

Full experience

  1. DevOps Engineer

    Cartenz Technology, – Present

    • Automated 90% of maintenance reporting (server utilization, service uptime, incident handling) and integrated WhatsApp and Telegram with the ticketing system to speed up incident response.

  2. Technical Leader

    Kabayan Consulting, –

    • Wrote technical proposals and presented Proofs of Concept in client pitches, securing multiple contracts including an IDR 4.5 billion project from a single client.

  3. Senior Software Engineer

    Kabayan Consulting, –

    • Engineered a cost-effective omnichannel contact center for a key client, reducing their annual operating budget by over 58% (about IDR 350 million saved per year).

  4. Software Engineer

    Kabayan Consulting, –

    • Developed, maintained and optimized full-stack applications with Laravel, Django/Flask and Go on MySQL, PostgreSQL and MongoDB.